The Charlestown Police Department strives everyday and in everyway to provide professional law enforcement services to our community; and to all who visit Charlestown, Indiana.
The Department Mission Statement includes prime directives including; but not limited to:
- Provide courteous, quality service to the community at all times.
- Diligently preserve peace, investigate criminal activity, and prevent crime and disorder.
- Treat all members of society fairly and equally without regard for race, religion, gender or origin.
- Maintain the confidence and respect of the community we serve.
If you have a complaint against one of our officers, the following procedures are available to hear your complaint.
First – Contact our Shift Supervisor
Call the Charlestown Police Department, anytime, at 812.256.6345, select option 6 to be connected with an on-duty dispatcher; ask to speak with the On Duty Charlestown Shift Supervisor.
If you feel your complaint has not been addressed to your satisfaction, you may file a formal complaint.
Second – File a Formal Complaint
In order to file an official complaint, you must complete a Department Official Complaint Form, submit it to the Office of the Chief of Police for investigation of your concerns/complaint. Obtain a Department Official Complaint Form by CLICKING HERE for a downable and printable PDF version; or by picking up the report form in person from the CHPD Records Division, located at 703 Main Street, Charlestown, IN 47111 during regular business hours (Monday through Friday 8:00 am to 4:00 pm excluding holidays).
Complaint forms must be filled out completely and hand delivered to the Charlestown Police Department, at 703 Main Street, Charlestown, IN 47111; or mailed via Certified Mail using the same address.